Privacy Policy

1. Introduction

Pawfend ("Company", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Pawfend application ("App" or "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

3. How We Use Your Information

• Provide and maintain our Service
• Connect pet owners with service providers
• Facilitate communication between users
• Verify your identity for account security
• Send important updates, verification emails, and announcements
• Improve our Service and develop new features
• Detect, prevent, and address fraud, abuse, and safety issues

4. Information Sharing

We only share your information in the following circumstances:

• With other users: Profile information necessary for service connections
• Service providers: Third parties that help operate our Service (see Section 5)
• Legal requirements: When required by law or to protect rights and safety

We do not sell your personal information to third parties for advertising purposes.

5. Third-Party Service Providers

We use trusted third-party providers to operate the Service. These providers process your information only as necessary to deliver their service to us:

• Supabase – secure database and authentication hosting
• Resend – transactional and verification emails
• Apple Push Notification service – delivery of push notifications
• Apple App Store – app distribution

Each provider maintains its own privacy and security practices.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit, secure servers, access controls, and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we permanently remove your personal data, except where retention is required to comply with legal obligations, resolve disputes, or enforce our agreements.

8. International Data Transfers

Pawfend is operated from the Republic of Korea. If you access the Service from outside Korea, your information may be transferred to, stored, and processed in Korea and in countries where our service providers operate. By using the Service, you consent to such transfers.

9. Your Rights

• Access and update your personal information
• Request deletion of your account
• Opt out of certain communications
• Request a copy of your data

10. Account Deletion

You can request account deletion at any time through the app's Settings > Delete Account. Upon deletion, your personal information, posts, messages, and related data will be permanently removed.

11. Children's Privacy

Our Service is not directed to children under 14. We do not knowingly collect personal information from children under 14. If we learn that we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app and update the "Last Updated" date above.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: hellopawfend@gmail.com
• Phone: +82-10-9294-7551

Company Information — CEO: Dong Hyun Lee (이동현) · Business Registration: 451-88-03765 · Address: Seoul, South Korea